CONTACTS

The best way to contact us is by email support@valuepointnet.com Please be sure to state your name, company, product, and a detailed description of your issue. By telephone call 415-979-0600 during the following support hours: Mon-Friday 8:00am - 5pm PST. Normal business holidays excepted. Please be sure to leave a message if no one is available to take your call. We will call you back just as soon as possible.

LIMITED PRODUCT WARRANTY

All ValuePoint Networks products carry a one year limited warranty. For specific details please click here.

NC-3550 ADVANCED REPLACEMENT

ValuePoint Networks offers an advanced replacement “spare in the air” program for the NC-3550 gateway controller.  This can be purchased at time of order for 1 year, 2 year, or 3 years.